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ChatWoot

Interact with ChatWoot API

Actions113

Overview

This node interacts with the ChatWoot API to list all inboxes associated with a specified account. It is useful for scenarios where you need to retrieve and manage multiple communication channels or inboxes within a ChatWoot account, such as aggregating messages, monitoring conversations, or integrating inbox data into other workflows.

For example, a user might use this node to fetch all inboxes of their customer support account to display them in a dashboard or to automate routing of incoming messages based on inbox properties.

Properties

Name Meaning
Account Id The numeric ID of the ChatWoot account for which to list all inboxes

Output

The node outputs JSON data representing the list of inboxes retrieved from the ChatWoot API. Each item in the output corresponds to an inbox object containing details such as inbox ID, name, type, and other metadata provided by the API.

No binary data output is produced by this operation.

Dependencies

  • Requires an API key credential for authenticating with the ChatWoot API.
  • The base URL for the ChatWoot instance must be configured in the node credentials.
  • The node depends on the @devlikeapro/n8n-openapi-node package for OpenAPI integration.

Troubleshooting

  • Common issues:

    • Invalid or missing API authentication token can cause authorization errors.
    • Incorrect account ID may result in empty results or errors.
    • Network connectivity problems can prevent successful API calls.
  • Error messages:

    • 401 Unauthorized: Check that the API key credential is correctly set and has sufficient permissions.
    • 404 Not Found: Verify that the account ID exists and is correct.
    • Timeout or Network Error: Ensure network access to the ChatWoot server and that the base URL is properly configured.

Links and References

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