ChatWootInstall

Overview

This node interacts with the ChatWoot API to retrieve detailed information about a specific contact within an account. It is useful when you need to fetch comprehensive data about a contact, such as their profile details, status, or other metadata stored in ChatWoot. Practical scenarios include customer support workflows where agents need quick access to contact details or automation processes that enrich contact records with up-to-date information.

Properties

Output

The node outputs JSON data containing the full details of the specified contact as returned by the ChatWoot API. This typically includes fields such as contact name, email, phone number, status, and any custom attributes defined in ChatWoot. There is no indication that binary data is output by this node.

Dependencies

• Requires an API key credential for authenticating with the ChatWoot API.
• The base URL for the ChatWoot instance must be configured in the node credentials.
• The node depends on the @devlikeapro/n8n-openapi-node package for OpenAPI integration.

Troubleshooting

• Common issues:

  • Invalid or missing API credentials will cause authentication failures.
  • Providing incorrect Account Id or Contact Id values may result in "not found" errors.
  • Network connectivity problems can prevent successful API calls.

• Error messages:

  • Authentication errors usually indicate invalid or expired API tokens; verify and update credentials.
  • "Contact not found" errors suggest the provided IDs do not match existing records; double-check input values.
  • Timeout or connection errors require checking network settings and ChatWoot server availability.

Links and References

• ChatWoot API Documentation – Official API reference for understanding available endpoints and data structures.
• n8n OpenAPI Node Integration – Details on how n8n uses OpenAPI specifications for node generation.