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ChatWoot

Interact with ChatWoot API

Actions113

Overview

This node allows you to create a new team within an account on the ChatWoot platform. It is useful for organizing agents into groups to manage conversations more efficiently. For example, you might create teams based on departments such as Sales, Support, or Marketing, enabling automatic assignment of conversations to appropriate agents.

Properties

Name Meaning
Account Id The numeric ID of the account where the team will be created.
Name The name of the team to be created.
Description A description providing details about the team.
Allow Auto Assign Boolean flag indicating if conversations assigned to this team should be automatically assigned to an agent in the team.

Output

The node outputs JSON data representing the newly created team object returned by the ChatWoot API. This typically includes the team's ID, name, description, and settings such as auto-assignment status. There is no binary output.

Dependencies

  • Requires an API key credential for authenticating with the ChatWoot API.
  • The base URL for the ChatWoot instance must be configured in the node credentials.
  • The node uses the ChatWoot REST API endpoint for creating teams under a specified account.

Troubleshooting

  • Invalid Account Id: If the provided account ID does not exist or is incorrect, the API will return an error. Verify the account ID before running the node.
  • Authentication Errors: Ensure that the API key credential is valid and has sufficient permissions to create teams.
  • Missing Required Fields: The "Account Id" and "Name" fields are required. Omitting them will cause the request to fail.
  • API Endpoint Issues: Confirm that the base URL is correctly set to your ChatWoot instance and that the instance is reachable.

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