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Overview
This node interacts with the ChatWoot API to retrieve members of a specific team within an account. It is useful for scenarios where you need to list or manage users assigned to a team, such as displaying team members in a dashboard, auditing team composition, or automating workflows based on team membership.
For example, you might use this node to fetch all members of a support team to send them notifications or to synchronize team member data with another system.
Properties
| Name | Meaning |
|---|---|
| Account Id | The numeric ID of the account to which the team belongs. |
| Team Id | The numeric ID of the team whose members you want to retrieve. |
Output
The node outputs JSON data containing the list of team members associated with the specified team and account. Each item in the output typically includes details about a team member such as their user ID, name, email, role, and other relevant metadata provided by the ChatWoot API.
No binary data output is expected from this operation.
Dependencies
- Requires an API key credential for authenticating with the ChatWoot API.
- The node expects the base URL of the ChatWoot instance to be configured in the credentials.
- Network access to the ChatWoot API endpoint is necessary.
Troubleshooting
- Invalid Account or Team ID: If the provided account or team ID does not exist or is incorrect, the API will likely return an error or empty result. Verify that the IDs are correct.
- Authentication Errors: Missing or invalid API credentials will cause authentication failures. Ensure the API key and base URL are correctly set in the node credentials.
- Network Issues: Connectivity problems can prevent the node from reaching the ChatWoot API. Check network settings and firewall rules.
- API Rate Limits: Excessive requests may trigger rate limiting by the ChatWoot API. Implement retry logic or reduce request frequency if needed.
Links and References
- ChatWoot API Documentation (for detailed API endpoints and data structures)
- n8n Documentation (for general usage of custom nodes and credentials)