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ChatWoot

Interact with ChatWoot API

Actions113

Overview

This node interacts with the ChatWoot API to list all teams associated with a specified account. It is useful for scenarios where you need to retrieve and manage team information within your ChatWoot workspace, such as displaying team lists, syncing team data, or automating workflows based on team membership.

For example, you might use this node to:

  • Fetch all teams in an account to assign conversations automatically.
  • Generate reports on team activity by first listing all teams.
  • Integrate team data into other systems like CRMs or project management tools.

Properties

Name Meaning
Account Id The numeric ID of the account to list teams from

Output

The node outputs JSON data containing the list of teams retrieved from the ChatWoot API for the specified account. Each item in the output typically represents a team object with its details (such as team name, ID, and other metadata). There is no binary data output.

Dependencies

  • Requires an API key credential for authenticating with the ChatWoot API.
  • The base URL for the ChatWoot instance must be configured in the node credentials.
  • The node depends on the ChatWoot REST API being accessible and the provided account ID being valid.

Troubleshooting

  • Invalid Account Id: If the account ID is incorrect or does not exist, the API will likely return an error or empty result. Verify the account ID before running the node.
  • Authentication Errors: Ensure that the API key credential is correctly set up and has sufficient permissions to access team data.
  • Network Issues: Connectivity problems to the ChatWoot server can cause request failures. Check network settings and the availability of the ChatWoot instance.
  • API Rate Limits: If many requests are made in a short time, the API may throttle requests. Implement retry logic or reduce request frequency if needed.

Links and References

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