Actions113
- Account Agent Bots Actions
- Agents Actions
- Canned Responses Actions
- Canned Response Actions
- Custom Attributes Actions
- Contacts Actions
- Contact Actions
- Automation Rule Actions
- Help Center Actions
- Conversations Actions
- Conversation Assignment Actions
- Conversation Labels Actions
- Inboxes Actions
- Messages Actions
- Integrations Actions
- Teams Actions
- Custom Filters Actions
- Webhooks Actions
- Reports Actions
- Accounts Actions
- Account Users Actions
- Agent Bots Actions
- Users Actions
- Inbox API Actions
- Contacts API Actions
- Conversations API Actions
- Messages API Actions
- CSAT Survey Page Actions
Overview
This node interacts with the ChatWoot API to retrieve a specific custom attribute associated with an account. It is useful when you need to fetch metadata or additional information stored as custom attributes for accounts within ChatWoot. For example, you might want to get a custom conversation attribute or contact attribute linked to a particular account to use in further workflow automation or reporting.
Properties
| Name | Meaning |
|---|---|
| Account Id | The numeric ID of the account whose custom attribute you want to retrieve. |
| Attribute Model | Specifies the type of attribute to fetch: 0 for conversation attribute, 1 for contact attribute. |
Output
The node outputs JSON data representing the requested custom attribute for the specified account. The exact structure depends on the ChatWoot API response but generally includes details about the attribute's key, value, and related metadata.
No binary data output is indicated.
Dependencies
- Requires an API key credential for authenticating with the ChatWoot API.
- The base URL for the ChatWoot instance must be configured in the node credentials.
- The node uses the ChatWoot REST API endpoint corresponding to fetching account custom attributes.
Troubleshooting
- Invalid Account Id: If the provided account ID does not exist or is incorrect, the API will likely return an error or empty result. Verify the account ID before running the node.
- Incorrect Attribute Model: Using an invalid value for the attribute model (other than "0" or "1") may cause the request to fail or return no data.
- Authentication Errors: Ensure that the API key credential is valid and has sufficient permissions to access account custom attributes.
- Network Issues: Connectivity problems with the ChatWoot server can cause timeouts or failures; verify network access and base URL configuration.
Links and References
- ChatWoot API Documentation - Official API docs for reference on custom attributes endpoints.