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ChatWoot

Interact with ChatWoot API

Actions113

Overview

This node integrates with the ChatWoot API to update an existing account's details. It is useful when you need to modify account information such as the account name programmatically within an n8n workflow. For example, you might use this node to rename an account after receiving updated data from another system or user input.

Properties

Name Meaning
Account Id The numeric ID of the account to update (required)
Name The new name for the account

Output

The node outputs JSON data representing the updated account object returned by the ChatWoot API. This typically includes the account's current state after the update operation. There is no binary output.

Dependencies

  • Requires an API key credential for authenticating with the ChatWoot API.
  • The base URL for the ChatWoot instance must be configured in the credentials.
  • The node uses HTTP requests to interact with the ChatWoot REST API.

Troubleshooting

  • Invalid Account Id: If the provided account ID does not exist, the API will return an error. Verify that the account ID is correct.
  • Authentication Errors: Ensure the API key credential is valid and has sufficient permissions.
  • Network Issues: Check connectivity to the ChatWoot server URL.
  • Empty Name Field: If the "Name" property is left empty, the API may reject the update or ignore the field. Provide a valid string if updating the name.

Links and References

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