Actions113
- Accounts Actions
- Account Users Actions
- Agent Bots Actions
- Users Actions
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- Agents Actions
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- Custom Attributes Actions
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- Contact Actions
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- Conversation Labels Actions
- Inboxes Actions
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- Reports Actions
Overview
This node allows you to create a new team within an account on the ChatWoot platform. It is useful for organizing agents into groups to manage conversations more efficiently. For example, you can create teams based on departments like Sales, Support, or Marketing, and assign conversations automatically or manually to these teams.
Properties
| Name | Meaning |
|---|---|
| Account Id | The numeric ID of the account where the team will be created. |
| Name | The name of the team to be created. |
| Description | A description providing details about the team. |
| Allow Auto Assign | Boolean flag indicating if conversations assigned to this team should be automatically assigned to an agent within the team. |
Output
The node outputs JSON data representing the newly created team object as returned by the ChatWoot API. This typically includes the team's ID, name, description, settings (like auto-assign), and other metadata related to the team. There is no binary output.
Dependencies
- Requires an API key credential for authenticating with the ChatWoot API.
- The base URL for the ChatWoot instance must be configured in the credentials.
- The node uses the ChatWoot REST API endpoint for creating teams under a specified account.
Troubleshooting
- Missing or invalid Account Id: Ensure the account ID is correct and exists in your ChatWoot instance.
- Authentication errors: Verify that the API key credential is valid and has sufficient permissions.
- Invalid input values: Check that required fields like "Name" are not empty and that boolean flags are properly set.
- API connectivity issues: Confirm network access to the ChatWoot server and that the base URL is correctly configured.
Links and References
- ChatWoot API Documentation (for detailed API endpoints and payloads)
- n8n Documentation (for general usage of custom nodes and credentials)