ChatWootInstall

Overview

This node interacts with the ChatWoot API to retrieve information about contactable inboxes associated with a specific contact within an account. It is useful when you need to fetch all inboxes through which a particular contact can be reached, for example, to display communication channels or to route messages appropriately.

A practical scenario includes customer support workflows where agents want to see all available inboxes linked to a contact before initiating communication.

Properties

Output

The node outputs JSON data representing the list of inboxes that are contactable for the specified contact. This typically includes details such as inbox IDs, names, and possibly other metadata describing each inbox.

No binary data output is involved in this operation.

Dependencies

• Requires an API key credential for authenticating with the ChatWoot API.
• The base URL for the ChatWoot instance must be configured in the node credentials.
• The node depends on the @devlikeapro/n8n-openapi-node package for OpenAPI integration.

Troubleshooting

• Common issues:

  • Invalid or missing API credentials will cause authentication failures.
  • Providing incorrect account or contact IDs may result in "not found" errors.
  • Network connectivity problems can prevent the node from reaching the ChatWoot API.

• Error messages:

  • Authentication errors usually indicate invalid or expired API keys; verify and update credentials.
  • "Resource not found" errors suggest the provided account or contact ID does not exist; double-check these values.
  • Timeout or connection errors imply network issues; ensure the ChatWoot server is reachable.

Links and References

• ChatWoot API Documentation
• n8n OpenAPI Node Integration Guide