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Interact with ChatWoot API

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Overview

This node interacts with the Inbox API to retrieve detailed information about a specific inbox. It is useful when you need to fetch metadata or configuration details of an inbox channel identified by a unique identifier. Typical use cases include monitoring inbox settings, auditing inbox configurations, or integrating inbox details into workflows for customer support or communication management.

Properties

Name Meaning
Inbox Identifier The unique identifier of the inbox channel obtained from the API. This is required to specify which inbox's details to retrieve.

Output

The node outputs JSON data containing the detailed information of the specified inbox. This typically includes all relevant properties and metadata associated with that inbox as returned by the Inbox API. There is no binary data output.

Dependencies

  • Requires an API key credential for authenticating requests to the ChatWoot API.
  • The base URL for the API must be configured in the node credentials.
  • The node depends on the external ChatWoot API service being accessible.

Troubleshooting

  • Missing or invalid Inbox Identifier: Ensure the "Inbox Identifier" property is provided and correctly matches an existing inbox ID.
  • Authentication errors: Verify that the API key credential is valid and has sufficient permissions.
  • Network or connectivity issues: Confirm that the API endpoint is reachable from the n8n environment.
  • Unexpected API responses: Check if the API version or schema has changed, which might require updating the node or its configuration.

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