Actions113
- Accounts Actions
- Account Users Actions
- Agent Bots Actions
- Users Actions
- Inbox API Actions
- Contacts API Actions
- Conversations API Actions
- Messages API Actions
- CSAT Survey Page Actions
- Account Agent Bots Actions
- Agents Actions
- Canned Responses Actions
- Canned Response Actions
- Custom Attributes Actions
- Contacts Actions
- Contact Actions
- Automation Rule Actions
- Help Center Actions
- Conversations Actions
- Conversation Assignment Actions
- Conversation Labels Actions
- Inboxes Actions
- Messages Actions
- Integrations Actions
- Teams Actions
- Custom Filters Actions
- Webhooks Actions
- Reports Actions
Overview
The "Update A Team" operation in the Teams resource allows users to modify the details of an existing team within their account. This node is useful for managing team configurations dynamically, such as changing a team's name, description, or auto-assignment settings without manually updating them through the user interface.
Practical examples include:
- Renaming a team after organizational changes.
- Updating the team's description to reflect new responsibilities.
- Enabling or disabling automatic assignment of conversations to agents within the team.
Properties
| Name | Meaning |
|---|---|
| Account Id | The numeric ID of the account where the team exists; required to identify the correct account. |
| Team Id | The unique numeric ID of the team to be updated; required to specify which team to modify. |
| Name | The new name for the team. |
| Description | A textual description providing more details about the team. |
| Allow Auto Assign | Boolean flag indicating if conversations assigned to the team should automatically assign to an agent within that team (true or false). |
Output
The node outputs JSON data representing the updated team object as returned by the API. This typically includes the team's current properties such as its ID, name, description, and auto-assign setting reflecting the changes made.
No binary data output is involved in this operation.
Dependencies
- Requires an API key credential for authenticating with the ChatWoot API.
- The base URL for the API must be configured in the node credentials.
- The node depends on the ChatWoot API being accessible and the provided account and team IDs being valid.
Troubleshooting
- Invalid Account or Team ID: If the provided account or team ID does not exist or is incorrect, the API will likely return an error. Verify these IDs before running the node.
- Authentication Errors: Missing or invalid API credentials will cause authentication failures. Ensure the API key and base URL are correctly set in the node credentials.
- Permission Issues: The API user associated with the credentials must have permission to update teams in the specified account.
- Empty Required Fields: Omitting required fields like Account Id or Team Id will prevent the node from executing properly.
- API Rate Limits: Frequent updates may hit API rate limits; handle such errors by implementing retries or backoff strategies.
Links and References
- ChatWoot API Documentation – Official API docs for reference on team management endpoints.
- n8n Documentation – For general guidance on using n8n nodes and credentials.