ChatWootInstall

Overview

This node interacts with the ChatWoot API to retrieve detailed information about a specific contact within an account. It is useful when you need to fetch comprehensive data about a contact, such as their profile details, communication history, or other metadata stored in ChatWoot. Practical scenarios include customer support workflows where agents require quick access to contact details or automation processes that enrich CRM records with up-to-date contact information.

Properties

Output

The node outputs JSON data containing the detailed information of the specified contact. This typically includes fields such as contact name, email, phone number, custom attributes, and any other metadata provided by the ChatWoot API for that contact. There is no indication that binary data is returned by this node.

Dependencies

• Requires an API key credential for authenticating with the ChatWoot API.
• The base URL for the ChatWoot instance must be configured in the node credentials.
• The node depends on the @devlikeapro/n8n-openapi-node package for OpenAPI integration.

Troubleshooting

• Common issues:

  • Invalid or missing API credentials will cause authentication failures.
  • Providing incorrect Account Id or Contact Id values may result in "not found" errors.
  • Network connectivity problems can prevent the node from reaching the ChatWoot API.

• Error messages:

  • Authentication errors usually indicate invalid or expired API keys; verify and update credentials.
  • "Contact not found" errors suggest the provided IDs do not match existing records; double-check input values.
  • Timeout or connection errors imply network issues; ensure the ChatWoot server is reachable.

Links and References

• ChatWoot API Documentation
• n8n OpenAPI Node Integration Guide