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ChatWoot

Interact with ChatWoot API

Actions113

Overview

This node interacts with the ChatWoot API to list all teams associated with a specified account. It is useful for scenarios where you need to retrieve and manage team information within your ChatWoot workspace, such as displaying team lists, syncing team data, or automating workflows based on team membership.

For example, you might use this node to fetch all teams in an account to assign conversations automatically or generate reports about team activities.

Properties

Name Meaning
Account Id The numeric ID of the account to query.

Output

The node outputs JSON data representing the list of teams retrieved from the ChatWoot API for the given account. Each item in the output typically contains details about a team, such as its ID, name, description, and other metadata provided by the API.

No binary data output is expected from this operation.

Dependencies

  • Requires an API key credential for authenticating with the ChatWoot API.
  • The base URL for the ChatWoot instance must be configured in the node credentials.
  • Internet access to reach the ChatWoot API endpoint.

Troubleshooting

  • Common issues:

    • Invalid or missing API credentials will cause authentication failures.
    • Providing an incorrect or non-existent Account Id may result in empty responses or errors.
    • Network connectivity problems can prevent the node from reaching the ChatWoot API.
  • Error messages:

    • Authentication errors usually indicate invalid API keys or misconfigured credentials.
    • "Account not found" or similar errors suggest the Account Id does not exist or is inaccessible.
  • Resolutions:

    • Verify that the API key and base URL are correctly set in the node credentials.
    • Confirm the Account Id is correct and that the authenticated user has permission to access it.
    • Check network connectivity and firewall settings.

Links and References

Discussion