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ChatWoot

Interact with ChatWoot API

Actions113

Overview

This node interacts with the ChatWoot API to retrieve information about a Help Center portal associated with a specific account. It is useful when you want to programmatically access details of a Help Center portal, such as its configuration or metadata, based on the account ID.

A practical example would be automating the retrieval of Help Center portal data for multiple accounts to synchronize or display their status in another system.

Properties

Name Meaning
Account Id The numeric ID of the account whose Help Center portal information you want to retrieve

Output

The node outputs JSON data representing the Help Center portal details for the specified account. This typically includes all relevant fields returned by the ChatWoot API for the portal resource, such as portal settings, URLs, and other metadata.

No binary data output is indicated.

Dependencies

  • Requires an API key credential for authenticating with the ChatWoot API.
  • The base URL for the ChatWoot instance must be configured in the node credentials.
  • The node depends on the @devlikeapro/n8n-openapi-node package for OpenAPI integration.

Troubleshooting

  • Common issues:

    • Invalid or missing API credentials will cause authentication failures.
    • Providing an incorrect or non-existent Account Id may result in errors or empty responses.
    • Network connectivity issues can prevent the node from reaching the ChatWoot API.
  • Error messages:

    • Authentication errors usually indicate invalid API keys or misconfigured credentials.
    • "Not Found" errors suggest the Account Id does not correspond to any existing Help Center portal.
  • Resolutions:

    • Verify that the API key credential is correctly set up and has sufficient permissions.
    • Double-check the Account Id value for correctness.
    • Ensure network access to the ChatWoot API endpoint is available.

Links and References

Discussion