ChatWootInstall

Overview

This node interacts with the ChatWoot API to retrieve detailed information about a specific user by their numeric ID. It is useful in scenarios where you need to fetch user profile data, such as for customer support, analytics, or integration workflows that require user-specific details from ChatWoot.

For example, you might use this node to:

• Get full user details before creating a personalized support ticket.
• Retrieve user metadata to enrich CRM records.
• Automate reporting on user activity or status within ChatWoot.

Properties

Output

The node outputs JSON data containing the detailed information of the specified user. The structure typically includes user attributes such as name, email, status, and other profile-related fields as provided by the ChatWoot API.

No binary data output is produced by this node.

Dependencies

• Requires an API key credential for authenticating with the ChatWoot API.
• The node expects the base URL of the ChatWoot instance to be configured in the credentials.
• The node uses standard HTTP headers for JSON communication (Accept: application/json and Content-Type: application/json).

Troubleshooting

• Invalid User ID: If the provided user ID does not exist, the API may return a 404 error. Verify the user ID is correct.
• Authentication Errors: Missing or invalid API credentials will cause authentication failures. Ensure the API key and base URL are correctly set in the node credentials.
• Network Issues: Connectivity problems to the ChatWoot server can cause request timeouts or errors. Check network access and endpoint availability.
• API Changes: If the ChatWoot API changes, some fields in the output may differ or become unavailable. Review API documentation for updates.

Links and References

• ChatWoot API Documentation (for detailed API endpoints and user object schema)
• n8n Documentation (for general usage of custom nodes and credentials setup)