ChatWoot

Interact with ChatWoot API

Actions113

Accounts Actions
- Create An Account
- Get Details Of An Account
- Delete An Account
- Update An Account
Account Users Actions
- List All Account Users
- Create An Account User
- Delete An Account User
Agent Bots Actions
- Create An Agent Bot
- Get Details Of A Single Agent Bot
- Delete An Agent Bot
- Update An Agent Bot
Users Actions
- Create A User
- Get Details Of A User
- Delete A User
- Update A User
- Get Sso Url Of A User
Inbox API Actions
- Get Details Of A Inbox
Contacts API Actions
- Create A Contact
- Get Details Of A Contact
- Update A Contact
Conversations API Actions
- List All Contact Conversations
- Create A Conversation
Messages API Actions
- List All Converation Messages
- Create A Message
- Update A Message
CSAT Survey Page Actions
- Get Csat Survey Page
Account Agent Bots Actions
- List All Account Agent Bots
- Create An Account Agent Bot
- Get Details Of A Single Account Agent Bot
- Delete An Account Agent Bot
- Update An Account Agent Bot
Agents Actions
- Get Account Agents
- Add New Agent To Account
- Delete Agent From Account
- Update Agent In Account
Canned Responses Actions
- Get Account Canned Response
- Add New Canned Response To Account
- Delete Canned Response From Account
Canned Response Actions
- Update Canned Response In Account
Custom Attributes Actions
- Get Account Custom Attribute
- Add New Custom Attribute To Account
- Get Details Of A Single Custom Attribute
- Delete Custom Attribute From Account
- Update Custom Attribute In Account
Contacts Actions
- Contact List
- Contact Create
- Contact Details
- Contact Update
- Contact Delete
- Contact Conversations
- Contact Search
- Contact Filter
Contact Actions
- Contact Inbox Creation
- Contactable Inboxes Get
Automation Rule Actions
- Get Account Automation Rule
- Add New Automation Rule To Account
- Get Details Of A Single Automation Rule
- Delete Automation Rule From Account
- Update Automation Rule In Account
Help Center Actions
- Get Portal
- Add New Portal To Account
- Update New Portal To Account
- Add New Category To Account
- Add New Article To Account
Conversations Actions
- Conversation List Meta
- Conversation List
- New Conversation
- Conversation Filter
- Get Details Of A Conversation
- Toggle Status Of A Conversation
- Toggle Priority Of A Conversation
Conversation Assignment Actions
- Assign A Conversation
Conversation Labels Actions
- List All Labels Of A Conversation
- Conversation Add Labels
Inboxes Actions
- List All Inboxes
- Get Inbox
- Inbox Creation
- Update Inbox
- Get Inbox Agent Bot
- Update Agent Bot
- Get Inbox Members
- Add New Agent To Inbox
- Delete Agent In Inbox
- Update Agents In Inbox
Messages Actions
- List All Messages
- Create A New Message In A Conversation
- Delete A Message
Integrations Actions
- Get Details Of All Integrations
- Create An Integration Hook
- Delete An Integration Hook
- Update An Integrations Hook
Teams Actions
- List All Teams
- Create A Team
- Get Details Of A Single Team
- Delete A Team
- Update A Team
- Get Team Members
- Add New Agent To Team
- Delete Agent In Team
- Update Agents In Team
Custom Filters Actions
- List All Filters
- Create A Custom Filter
- Get Details Of A Single Custom Filter
- Delete A Custom Filter
- Update A Custom Filter
Webhooks Actions
- List All Webhooks
- Create A Webhook
- Delete A Webhook
- Update A Webhook
Reports Actions
- List All Conversation Statistics
- List All Conversation Statistics Summary
- Get Account Conversation Metrics
- Get Agent Conversation Metrics

Overview

This node interacts with the Messages API of a chat platform to list all messages within a specific conversation. It is useful for retrieving the entire message history of a conversation between a contact and an inbox channel, enabling workflows that require message analysis, archiving, or further processing.

Practical examples include:

Fetching conversation messages to display in a custom dashboard.
Archiving chat histories for compliance or record-keeping.
Triggering follow-up actions based on message content or timestamps.

Properties

Name	Meaning
Inbox Identifier	The unique identifier of the inbox channel from which to retrieve messages.
Contact Identifier	The source ID of the contact involved in the conversation, obtained when the contact was created.
Conversation Id	The numeric ID representing the specific conversation whose messages are to be listed.

Output

The node outputs a JSON array containing the messages of the specified conversation. Each item in the array represents a single message with details such as sender, timestamp, message content, and potentially other metadata depending on the API response.

If the API supports binary data (e.g., attachments), those would be included in the output as binary fields, but this node primarily focuses on textual message data.

Dependencies

Requires an API key credential for authenticating with the chat platform's API.
The base URL for the API must be configured in the node credentials.
The node depends on the external chat platform's Messages API being accessible and responsive.

Troubleshooting

Missing or invalid identifiers: Ensure that the Inbox Identifier, Contact Identifier, and Conversation Id are correctly provided and correspond to existing entities in the chat platform.
Authentication errors: Verify that the API key credential is valid and has sufficient permissions to access conversation messages.
API connectivity issues: Check network connectivity and the correctness of the base URL configured in credentials.
Empty results: If no messages are returned, confirm that the conversation ID is correct and that there are messages in that conversation.

Links and References

Refer to the chat platform’s official API documentation for detailed information about the Messages API and conversation message structure.
n8n documentation on creating and using API credentials for authentication.

ChatWootInstall