ChatWootInstall

Overview

This node interacts with the ChatWoot API to retrieve detailed information about a specific inbox within a given account. It is useful when you need to fetch metadata or configuration details of an inbox, such as its name, status, or associated settings. Typical use cases include automating support workflows, syncing inbox data with other systems, or displaying inbox details in dashboards.

Properties

Output

The node outputs JSON data representing the inbox object retrieved from the ChatWoot API. This typically includes fields such as the inbox's ID, name, description, status, and any other metadata provided by the API. The output does not include binary data.

Example structure of the json output (fields may vary based on API response):

{
  "id": 123,
  "name": "Support Inbox",
  "description": "Main customer support inbox",
  "status": "active",
  "created_at": "2023-01-01T12:00:00Z",
  ...
}

Dependencies

• Requires an API key credential for authenticating with the ChatWoot API.
• The node expects the base URL of the ChatWoot instance to be configured in the credentials.
• No additional external dependencies beyond the ChatWoot API.

Troubleshooting

• Invalid Account Id or Inbox Id: If the IDs provided do not exist or are incorrect, the API will return an error. Verify that the numeric IDs correspond to valid resources in your ChatWoot instance.
• Authentication Errors: Ensure the API key credential is correctly set up and has sufficient permissions to access inbox data.
• Network Issues: Connectivity problems to the ChatWoot server can cause timeouts or failures. Check network access and base URL configuration.
• API Changes: If the ChatWoot API changes, some fields might be missing or different. Review the API documentation if unexpected results occur.

Links and References

• ChatWoot API Documentation
• n8n Documentation - Creating Custom Nodes