Actions40
- Computer Actions
- Monitor Actions
- Printer Actions
- Network Equipment Actions
- Phone Actions
- Software Actions
- Peripheral Actions
- Software License Actions
Overview
This node interacts with the Kennis Flux IT Service Management and Asset Tracking system via its API. Specifically, the 'Computer' resource with the 'Get' operation allows users to retrieve detailed information about a specific computer record by its ID. This is useful for IT administrators or helpdesk personnel who need to fetch asset details, monitor IT equipment, or integrate asset data into workflows. For example, it can be used to automatically pull computer details when processing support tickets or managing inventory.
Use Case Examples
- Retrieve detailed information about a computer asset by specifying its ID to integrate asset data into a helpdesk workflow.
- Fetch computer details to verify asset information before performing maintenance or updates.
Properties
| Name | Meaning |
|---|---|
| Category | The GLPI category to work with, such as IT Assets, Helpdesk, Administration, etc. |
| ID | The ID of the record to retrieve. Required for the 'get' operation. |
| Options | Additional request options such as language for localized content, entity ID, and whether to apply entity recursively. |
Output
JSON
json- The JSON response containing the computer record details retrieved from the GLPI API.
Dependencies
- Requires an OAuth2 API credential for authentication with the GLPI system, including client ID, client secret, username, and password.
Troubleshooting
- Common issues include invalid or missing ID parameter, resulting in errors from the API.
- OAuth2 token request failures due to incorrect credentials or network issues.
- Invalid JSON in additional fields if used in other operations like update or create.
Links
- GLPI Official Website - Official site for GLPI ITSM and asset management system.