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Kennis Flux

Interact with IT Service Management and Asset Tracking Systems
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Overview

This node interacts with the Kennis Flux IT Service Management and Asset Tracking system via its API. It supports creating, updating, retrieving, and managing various IT-related resources categorized under assets, assistance, administration, management, and dropdowns. For the 'Create' operation under the 'Network Equipment' resource, it allows users to specify fields such as name, comment, and additional JSON fields to create new network equipment entries. This node is beneficial for automating IT asset management, helpdesk ticketing, user administration, and related workflows within an organization.

Use Case Examples

  1. Creating a new network equipment entry with a specified name and comment.
  2. Adding additional custom fields in JSON format to a new asset record.
  3. Setting request options like language and entity context for localized and scoped API interactions.

Properties

Name Meaning
Category The GLPI category to work with, such as assets, assistance, administration, management, or dropdowns.
Fields The fields to include in the create request, including name, comment, and additional JSON fields.
Options Additional request options such as language and entity context for the API call.

Output

JSON

  • json - The JSON response from the GLPI API representing the created or manipulated resource.

Dependencies

  • Requires OAuth2 API credentials for authentication with the GLPI system, including client ID, client secret, username, and password.

Troubleshooting

  • Invalid JSON in Additional Fields will cause an error; ensure the JSON is correctly formatted.
  • OAuth2 token request failures may occur due to incorrect credentials or network issues; verify credentials and connectivity.
  • Operation not found errors indicate unsupported resource-operation combinations; check the selected category, resource, and operation are valid.

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