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Kennis Flux

Interact with IT Service Management and Asset Tracking Systems
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Overview

This node interacts with the Kennis Flux IT Service Management and Asset Tracking system via its API. Specifically, the 'Network Equipment' resource with the 'Update' operation allows users to update existing records in the system. It is useful for scenarios where IT administrators or service desk personnel need to modify details of network equipment assets, such as changing the name, adding comments, or updating additional fields. For example, updating the description or status of a network device after maintenance or configuration changes.

Use Case Examples

  1. Updating the name and comment of a network equipment record by specifying its ID.
  2. Adding or modifying additional JSON fields for a network equipment asset to reflect new attributes or status.

Properties

Name Meaning
Category The GLPI category to work with, such as Assets, Assistance, Administration, Management, or Dropdowns.
ID The ID of the record to update, required for update operations.
Fields The fields to include in the update request, including 'Name', 'Comment', and 'Additional Fields' as a JSON object.
Options Additional request options such as 'Accept-Language' for localized content, 'GLPI-Entity' to specify the entity ID, and 'GLPI-Entity-Recursive' to apply the entity recursively.

Output

JSON

  • json - The updated record data returned from the GLPI API after the update operation.

Dependencies

  • An OAuth2 API credential for GLPI with client ID, client secret, username, and password for authentication.

Troubleshooting

  • Invalid JSON in 'Additional Fields' will cause an error; ensure the JSON is correctly formatted.
  • OAuth2 token request failures may occur due to incorrect credentials or network issues; verify credentials and connectivity.
  • Operation not found errors indicate an invalid combination of category, resource, and operation; check the node parameters.

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