Actions40
- Computer Actions
- Monitor Actions
- Printer Actions
- Network Equipment Actions
- Phone Actions
- Software Actions
- Peripheral Actions
- Software License Actions
Overview
This node interacts with the Kennis Flux IT Service Management and Asset Tracking system via its API. It supports operations on various GLPI categories such as Assets, Assistance, Administration, Management, and Dropdowns. The 'Get' operation retrieves a specific record by its ID within a chosen category, allowing users to fetch detailed information about IT assets, helpdesk tickets, user profiles, budgets, contracts, and reference data. This node is useful for automating ITSM workflows, asset management, and data retrieval tasks in IT environments.
Use Case Examples
- Retrieve details of a specific IT asset by its ID to update inventory records.
- Fetch a helpdesk ticket's information to automate ticket processing or reporting.
- Get user profile data for integration with other HR or IT systems.
Properties
| Name | Meaning |
|---|---|
| Category | The GLPI category to work with, such as Assets, Assistance, Administration, Management, or Dropdowns. |
| ID | The unique identifier of the record to retrieve within the selected category. This is required for the Get operation. |
| Options | Additional request options including Accept-Language for localized content, GLPI-Entity to specify the entity ID for the request, and GLPI-Entity-Recursive to apply the entity recursively. |
Output
JSON
json- The JSON response containing the requested record's data from the GLPI system.
Dependencies
- Requires an OAuth2 API credential for authentication with the GLPI system, including client ID, client secret, username, and password.
Troubleshooting
- Common issues include invalid or expired OAuth2 tokens, which result in authentication failures. Ensure credentials are correct and tokens are refreshed as needed.
- Invalid JSON in additional fields (if used) can cause errors; validate JSON syntax before input.
- If the specified ID does not exist, the node may return an error or empty response; verify the ID is correct and exists in the GLPI system.
Links
- GLPI Project - Official website for the GLPI ITSM and asset management system.