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Kennis Flux

Interact with IT Service Management and Asset Tracking Systems

Overview

This node interacts with the Kennis Flux IT Service Management and Asset Tracking system, specifically allowing users to update printer records within the system. It supports updating various fields of a printer resource, such as its name, comments, and additional custom fields. This node is useful for IT administrators who need to programmatically manage and update printer information in their asset management system, ensuring data consistency and automation in IT workflows.

Use Case Examples

  1. Updating the name and comment of a specific printer by its ID.
  2. Adding or modifying additional custom fields for a printer record.
  3. Setting request options like language and entity context for localized and scoped updates.

Properties

Name Meaning
Category The GLPI category to work with, e.g., IT Assets, Assistance, Administration, etc.
ID The ID of the printer record to update, required for update operations.
Fields The fields to include in the update request, including name, comment, and additional JSON fields.
Options Additional request options such as Accept-Language for localization, GLPI-Entity for entity scoping, and GLPI-Entity-Recursive for recursive entity application.

Output

JSON

  • json - The updated printer record data returned from the API.

Dependencies

  • An OAuth2 API credential for authentication with the Kennis Flux GLPI system.

Troubleshooting

  • Invalid JSON in Additional Fields: The node throws an error if the additionalFields JSON is malformed. Ensure the JSON syntax is correct before input.
  • OAuth2 token request failed: Errors during OAuth2 token retrieval indicate issues with credentials or network connectivity. Verify the OAuth2 credentials and network access to the GLPI API endpoint.
  • Operation not found error occurs if the specified operation is not supported for the given resource or category. Check that the operation and resource names are correct.

Links

  • GLPI Project - Official site for GLPI, the IT asset and service management software.

Discussion