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Kennis Flux

Interact with IT Service Management and Asset Tracking Systems

Overview

This node interacts with the Kennis Flux IT Service Management and Asset Tracking system, specifically allowing users to update computer records within the system. It supports updating various fields of a computer record, such as its name, comment, and additional custom fields, by sending authenticated API requests to the Kennis Flux backend. This node is useful for IT administrators who need to programmatically manage and update computer asset information in their ITSM system, for example, updating asset details after maintenance or changes in configuration.

Use Case Examples

  1. Updating the name and comment of a computer asset by specifying its ID and new field values.
  2. Adding custom JSON fields to a computer record to capture additional metadata not covered by default fields.

Properties

Name Meaning
Category The GLPI category to work with, such as IT Assets, Helpdesk, Administration, etc.
ID The ID of the computer record to update, required for update operations.
Fields The fields to include in the update request, including name, comment, and additional JSON fields for custom data.
Options Additional request options such as Accept-Language header, GLPI entity ID, and whether to apply entity recursively.

Output

JSON

  • json - The updated computer record or error information if the update failed.

Dependencies

  • An OAuth2 API credential for authenticating with the Kennis Flux GLPI API, including URL, client ID, client secret, username, and password.

Troubleshooting

  • Invalid JSON in Additional Fields: This error occurs if the additionalFields input contains malformed JSON. Ensure the JSON is valid before submitting.
  • OAuth2 token request failed: Indicates failure to obtain an access token from the GLPI API. Check credentials and network connectivity.
  • Operation not found error: Happens if the specified operation is not supported for the given category/resource combination. Verify the category and operation names.

Links

  • GLPI Project - Official site for GLPI, the ITSM and asset management system.

Discussion