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Kennis Flux

Interact with IT Service Management and Asset Tracking Systems

Overview

This node interacts with the Kennis Flux IT Service Management and Asset Tracking system, specifically allowing users to delete peripheral records within various GLPI categories such as Assets, Assistance, Administration, Management, and Dropdowns. It is useful for automating the removal of IT assets, helpdesk tickets, user profiles, contracts, and reference data entries by specifying the category and record ID. For example, it can delete a computer asset or a helpdesk ticket by its ID.

Use Case Examples

  1. Deleting an IT asset like a printer by specifying the 'Assets' category and the asset ID.
  2. Removing a helpdesk ticket by selecting the 'Assistance' category and providing the ticket ID.

Properties

Name Meaning
Category The GLPI category to work with, such as Assets, Assistance, Administration, Management, or Dropdowns.
ID The ID of the record to delete, required for the delete operation.
Options Additional request options including Accept-Language for localized content, GLPI-Entity to specify the entity ID for the request, and GLPI-Entity-Recursive to apply the entity recursively.

Output

JSON

  • json - The JSON response from the GLPI API after deleting the specified peripheral record, typically confirming deletion or returning related data.

Dependencies

  • Requires an OAuth2 API credential for GLPI with client ID, client secret, username, and password to authenticate requests.

Troubleshooting

  • Common issues include invalid or missing record ID, incorrect category selection, or authentication failures due to invalid OAuth2 credentials.
  • Error messages may include 'Operation not found' if the operation or resource is incorrect, or 'OAuth2 token request failed' if authentication fails. Ensure the correct category, operation, and valid credentials are provided.

Links

  • GLPI Project - Official website for GLPI ITSM and asset management system.

Discussion