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Kennis Flux

Interact with IT Service Management and Asset Tracking Systems

Overview

This node interacts with the Kennis Flux IT Service Management and Asset Tracking system, specifically designed to retrieve multiple computer records based on specified criteria. It supports fetching many computer entries with options to filter, limit, and paginate results, making it useful for IT asset management, helpdesk operations, and administrative tasks. For example, it can be used to list all active computers in a specific entity or retrieve a subset of computers matching a name pattern.

Use Case Examples

  1. Retrieve all computers in the 'Assets' category with a name starting with 'Computer'.
  2. Fetch up to 100 computers from the 'Assistance' category with active status.
  3. Get computers from a specific GLPI entity with recursive entity application enabled.

Properties

Name Meaning
Category The GLPI category to work with, such as Assets, Assistance, Administration, Management, or Dropdowns.
Return All Whether to return all results or only up to a given limit.
Limit Maximum number of results to return when 'Return All' is false.
Filters Filters to apply on the results, including an RSQL filter string and a start index for pagination.
Options Additional request options such as language, entity ID, and recursive entity application.

Output

JSON

  • json - The JSON output contains the retrieved computer records or an error message if the request fails.

Dependencies

  • An OAuth2 API key credential for authentication with the GLPI system.

Troubleshooting

  • Common issues include invalid JSON in additional fields, which results in an error message indicating the JSON parsing problem.
  • OAuth2 token request failures may occur due to incorrect credentials or network issues, with error messages indicating the failure reason.
  • Operation not found errors occur if the specified operation is not supported for the given resource and category.

Links

  • GLPI Official Website - Official website for GLPI, the IT Service Management and Asset Tracking system.

Discussion