Actions40
- Computer Actions
- Monitor Actions
- Printer Actions
- Network Equipment Actions
- Phone Actions
- Software Actions
- Peripheral Actions
- Software License Actions
Overview
This node interacts with the Kennis Flux IT Service Management and Asset Tracking system via its API. Specifically, the 'Phone' resource with the 'Update' operation allows users to update phone records in the system. It is useful for IT administrators or service desk personnel who need to modify phone-related data such as name, comments, or additional custom fields within the GLPI categories like Assistance, Assets, or Administration. For example, updating a phone's description or adding custom metadata to a phone record.
Use Case Examples
- Updating a phone record's name and comment in the Assistance category.
- Adding additional JSON fields to a phone record in the Assets category.
Properties
| Name | Meaning |
|---|---|
| Category | The GLPI category to work with, such as Assistance, Assets, or Administration. |
| ID | The ID of the phone record to update. |
| Fields | The fields to include in the update request, including 'Name', 'Comment', and 'Additional Fields' as a JSON object. |
| Options | Additional request options such as 'Accept-Language' for localized content, 'GLPI-Entity' to specify the entity ID, and 'GLPI-Entity-Recursive' to apply entity recursively. |
Output
JSON
json- The updated phone record data returned from the GLPI API.
Dependencies
- Requires an OAuth2 API credential for GLPI with username, password, client ID, and client secret.
Troubleshooting
- Invalid JSON in 'Additional Fields' will cause an error; ensure the JSON is correctly formatted.
- OAuth2 token request failures may occur if credentials are incorrect or the GLPI URL is unreachable.
- Operation not found errors occur if the specified category/resource/operation combination is invalid.
Links
- GLPI Official Website - Official site for GLPI ITSM and asset management system.