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Kennis Flux

Interact with IT Service Management and Asset Tracking Systems
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Overview

This node interacts with the Kennis Flux IT Service Management and Asset Tracking system via its API. Specifically, the 'Software' resource with the 'Update' operation allows users to update existing software records in the system. It is useful for IT administrators who need to modify software details such as name, comments, or additional custom fields programmatically within their automation workflows.

Use Case Examples

  1. Updating the name and comment of a software record by specifying its ID.
  2. Adding or modifying additional JSON fields for a software record during an update operation.

Properties

Name Meaning
Category The GLPI category to work with, e.g., Assets, Assistance, Administration, Management, Dropdowns.
ID The ID of the software record to update, required for update operations.
Fields The fields to include in the update request, such as name, comment, and additional JSON fields.
Options Additional request options such as Accept-Language for localized content, GLPI-Entity to specify the entity ID, and GLPI-Entity-Recursive to apply entity recursively.

Output

JSON

  • json - The updated software record data returned from the API.

Dependencies

  • An OAuth2 API credential for authentication with the GLPI system.

Troubleshooting

  • Invalid JSON in Additional Fields: This error occurs if the 'Additional Fields' JSON is malformed. Ensure the JSON syntax is correct before submitting.
  • Operation not found error: This happens if the specified operation is not supported for the given category/resource combination. Verify the category and operation names.
  • OAuth2 token request failed: Indicates issues with authentication credentials or network connectivity. Check the OAuth2 credentials and GLPI URL configuration.

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