Actions40
- Computer Actions
- Monitor Actions
- Printer Actions
- Network Equipment Actions
- Phone Actions
- Software Actions
- Peripheral Actions
- Software License Actions
Overview
This node interacts with the Kennis Flux IT Service Management and Asset Tracking system via its API. It supports operations on various GLPI categories such as Assets, Assistance, Administration, Management, and Dropdowns. Specifically, the 'Update' operation for the 'Monitor' resource allows users to update existing records by specifying the record ID and fields to modify. This node is useful for automating IT asset management, helpdesk ticket updates, user administration, and other ITSM tasks within workflows.
Use Case Examples
- Updating a monitor's name and comment in the IT asset management system.
- Modifying additional JSON fields of a monitor record to reflect changes in asset details.
- Setting request options like language and entity context for localized and scoped updates.
Properties
| Name | Meaning |
|---|---|
| Category | The GLPI category to work with, such as Assets, Assistance, Administration, Management, or Dropdowns. |
| ID | The ID of the record to update. |
| Fields | The fields to include in the update request, including 'Name', 'Comment', and additional JSON fields for other attributes. |
| Options | Additional request options such as 'Accept-Language' for localized content, 'GLPI-Entity' to specify the entity ID, and 'GLPI-Entity-Recursive' to apply the entity recursively. |
Output
JSON
json- The JSON response from the GLPI API representing the updated record or error information.
Dependencies
- Requires an OAuth2 API credential for authentication with the GLPI system, including client ID, client secret, username, and password.
Troubleshooting
- Invalid JSON in 'Additional Fields' will cause an error; ensure the JSON is correctly formatted.
- OAuth2 token request failures may occur due to incorrect credentials or network issues; verify credentials and connectivity.
- Operation not found errors indicate an unsupported operation or resource combination; check the category, resource, and operation parameters.
Links
- GLPI Official Website - Official site for the GLPI ITSM and asset management system.