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Kennis Flux

Interact with IT Service Management and Asset Tracking Systems
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Overview

This node interacts with the Kennis Flux IT Service Management and Asset Tracking system, specifically supporting operations on software licenses. The 'Update' operation allows users to modify existing software license records by specifying the category, record ID, and fields to update. This is useful for maintaining accurate and up-to-date license information, such as changing the license name, adding comments, or including additional JSON-formatted fields.

Use Case Examples

  1. Updating the name and comment of a software license record by providing its ID and new field values.
  2. Adding custom JSON fields to a software license record to capture additional metadata.

Properties

Name Meaning
Category The GLPI category to work with, such as Assets, Assistance, Administration, Management, or Dropdowns.
ID The ID of the software license record to update.
Fields The fields to include in the update request, such as name, comment, and additional JSON fields.
Options Additional request options including Accept-Language for localized content, GLPI-Entity to specify the entity ID, and GLPI-Entity-Recursive to apply entity recursively.

Output

JSON

  • json - The updated software license record or error information if the update fails.

Dependencies

  • Requires an OAuth2 API credential for authentication with the GLPI system, including client ID, client secret, username, and password.

Troubleshooting

  • Invalid JSON in Additional Fields will cause an error; ensure the JSON is correctly formatted.
  • OAuth2 token request failures may occur due to incorrect credentials or network issues; verify credentials and connectivity.
  • Operation not found errors indicate an unsupported operation or resource; check the category, resource, and operation parameters.

Links

  • GLPI Project - Official site for GLPI ITSM and asset management system.

Discussion