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Kennis Flux

Interact with IT Service Management and Asset Tracking Systems
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Overview

This node interacts with the Kennis Flux IT Service Management and Asset Tracking system, specifically allowing operations on various GLPI categories such as Assets, Assistance, Administration, Management, and Dropdowns. The 'Delete' operation under the 'Phone' resource enables users to delete a phone record by specifying its ID. This is useful for automating the management and cleanup of phone records within an ITSM environment.

Use Case Examples

  1. Deleting a phone record by its ID in the Assistance category to remove outdated or incorrect entries.
  2. Automating the cleanup of phone records in the Assets category as part of asset lifecycle management.

Properties

Name Meaning
Category The GLPI category to work with, such as Assets, Assistance, Administration, Management, or Dropdowns.
ID The ID of the phone record to delete. This is required to identify which record to remove.
Options Additional request options such as Accept-Language for localized content, GLPI-Entity to specify the entity ID for the request, and GLPI-Entity-Recursive to apply the entity recursively.

Output

JSON

  • json - The JSON response from the GLPI API after attempting to delete the phone record. It may contain confirmation of deletion or error details.

Dependencies

  • Requires an OAuth2 API credential for GLPI with client ID, client secret, username, and password to authenticate requests.

Troubleshooting

  • Common issues include invalid or missing ID parameter, resulting in failure to identify the record to delete.
  • OAuth2 token request failures due to incorrect credentials or network issues.
  • Invalid JSON in additional fields if used in other operations, though not applicable for delete.
  • API errors returned from GLPI such as permission denied or record not found.

Links

  • GLPI Project - Official website for GLPI ITSM and asset management system.

Discussion