Actions115
- Teams Actions
- Account Users Actions
- Custom Attributes Actions
- Contacts Actions
- Conversation Labels Actions
- Reports Actions
- Accounts Actions
- Contact Actions
- Agent Bots Actions
- Users Actions
- Inbox API Actions
- Contacts API Actions
- Conversations API Actions
- Messages API Actions
- CSAT Survey Page Actions
- Account Agent Bots Actions
- Agents Actions
- Canned Responses Actions
- Canned Response Actions
- Messages Actions
- Automation Rule Actions
- Help Center Actions
- Conversations Actions
- Conversation Assignment Actions
- Inboxes Actions
- Integrations Actions
- Profile Actions
- Custom Filters Actions
- Webhooks Actions
Overview
This node operation creates an Account Agent Bot within the Konverte Digital platform. It is useful for automating interactions or tasks associated with an account by setting up a bot with specific details such as name, description, and a webhook URL. Practical applications include automating customer support, managing account-related workflows, or integrating with external systems via the bot's webhook.
Use Case Examples
- Creating a new agent bot for a customer support account to handle incoming queries automatically.
- Setting up an agent bot with a webhook URL to trigger external processes when certain events occur in the account.
Properties
| Name | Meaning |
|---|---|
| Account Id | The numeric ID of the account for which the agent bot is being created. |
| Name | The name assigned to the agent bot. |
| Description | A description providing details about the agent bot. |
| Outgoing Url | The webhook URL that the bot will use to send outgoing requests or notifications. |
| Request Options | Settings to control request behavior such as batching, SSL certificate validation, proxy usage, and timeout duration. |
Output
JSON
id- The unique identifier of the created agent bot.name- The name of the created agent bot.description- The description of the created agent bot.outgoing_url- The webhook URL associated with the created agent bot.account_id- The account ID to which the agent bot belongs.
Dependencies
- Requires an API key credential for authentication with the Konverte Digital API.
Troubleshooting
- Ensure the Account Id is valid and exists in the system to avoid creation errors.
- Verify the webhook URL is reachable and correctly formatted to prevent communication issues.
- If SSL certificate validation errors occur, consider enabling the 'Ignore SSL Issues' option cautiously.
- Check proxy settings if requests fail due to network restrictions or routing issues.
- Timeout errors may occur if the server is slow to respond; adjust the timeout setting accordingly.