Actions115
- Teams Actions
- Account Users Actions
- Custom Attributes Actions
- Contacts Actions
- Conversation Labels Actions
- Reports Actions
- Accounts Actions
- Contact Actions
- Agent Bots Actions
- Users Actions
- Inbox API Actions
- Contacts API Actions
- Conversations API Actions
- Messages API Actions
- CSAT Survey Page Actions
- Account Agent Bots Actions
- Agents Actions
- Canned Responses Actions
- Canned Response Actions
- Messages Actions
- Automation Rule Actions
- Help Center Actions
- Conversations Actions
- Conversation Assignment Actions
- Inboxes Actions
- Integrations Actions
- Profile Actions
- Custom Filters Actions
- Webhooks Actions
Overview
This node interacts with the Konverte Digital API to retrieve detailed information about a specific user by their numeric ID. It is useful in scenarios where you need to fetch user details for further processing, reporting, or integration with other systems. For example, you might use this node to get user profile information in a customer support workflow or to synchronize user data with a CRM system.
Use Case Examples
- Retrieve detailed information of a user by their ID to display in a dashboard.
- Fetch user details to update records in an external database.
- Use user information to personalize communication or automate support tasks.
Properties
| Name | Meaning |
|---|---|
| Id | The numeric ID of the user on the platform, used to specify which user's details to retrieve. |
| Request Options | Additional options to customize the request such as batching, SSL certificate validation, proxy settings, and timeout duration. |
Output
JSON
id- The unique identifier of the user.name- The full name of the user.email- The email address of the user.createdAt- The timestamp when the user was created.updatedAt- The timestamp when the user details were last updated.additionalDetails- Any other user-specific details returned by the API.
Dependencies
- Requires an API key credential for authentication with the Konverte Digital API.
Troubleshooting
- Ensure the user ID provided is valid and exists on the platform to avoid 'user not found' errors.
- Check network connectivity and proxy settings if requests fail to reach the API.
- If SSL certificate validation fails, consider enabling the 'Ignore SSL Issues' option cautiously.
- Timeout errors may occur if the server is slow to respond; increase the timeout setting if necessary.
Links
- Konverte Digital API - Get User Details - Official API documentation for retrieving user details from the Konverte Digital platform.