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Konverte Digital

Interact with Konverte Digital API

Actions115

Overview

This node operation retrieves the agent bot information for a specific inbox within an account in the Konverte Digital (ChatWoot) system. It is useful for scenarios where you need to programmatically access details about the agent bot assigned to an inbox, such as for automation, monitoring, or integration purposes.

Use Case Examples

  1. Get the agent bot details for a customer support inbox to automate responses.
  2. Fetch inbox agent bot information to display in a custom dashboard.

Properties

Name Meaning
Account Id The numeric ID of the account to which the inbox belongs.
Id The ID of the inbox for which the agent bot information is requested.
Request Options Additional request settings such as batching, SSL certificate validation, proxy configuration, and timeout settings.

Output

JSON

  • agentBot - Details of the inbox agent bot retrieved from the API response.

Dependencies

  • Requires an API key credential for authentication with the Konverte Digital (ChatWoot) API.

Troubleshooting

  • Ensure the Account Id and Inbox Id are correct and exist in the system to avoid 'not found' errors.
  • If SSL certificate validation fails, consider enabling the 'Ignore SSL Issues' option, but be aware of security risks.
  • Check proxy settings if requests fail due to network issues.
  • Timeout errors can be resolved by increasing the timeout value in request options.

Links

  • ChatWoot API Documentation - Official API documentation for ChatWoot, useful for understanding available endpoints and data structures.

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