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Overview

This node operation retrieves the contactable inboxes associated with a specific contact within an account. It is useful for scenarios where you need to fetch communication channels or inboxes linked to a contact for further processing or integration, such as syncing contact inboxes with a CRM or sending targeted messages.

Use Case Examples

  1. Fetch all inboxes that a contact can be reached through in a customer support system.
  2. Retrieve contactable inboxes to display communication options in a custom dashboard.

Properties

Name Meaning
Account Id The numeric ID of the account to which the contact belongs.
Id The ID of the contact whose contactable inboxes are to be retrieved.
Request Options Additional request settings such as batching, SSL certificate validation, proxy configuration, and request timeout.

Output

JSON

  • inboxes - List of contactable inboxes associated with the specified contact.

Dependencies

  • Requires an API key credential for authentication to the Konverte Digital API.

Troubleshooting

  • Ensure the Account Id and Contact Id are correct and exist in the system to avoid 'not found' errors.
  • If SSL certificate validation fails and you trust the source, enable 'Ignore SSL Issues' to bypass validation.
  • Check proxy settings if requests fail due to network restrictions.
  • Adjust timeout settings if the server response is slow to prevent premature request abortion.

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