Actions115
- Teams Actions
- Account Users Actions
- Custom Attributes Actions
- Contacts Actions
- Conversation Labels Actions
- Reports Actions
- Accounts Actions
- Contact Actions
- Agent Bots Actions
- Users Actions
- Inbox API Actions
- Contacts API Actions
- Conversations API Actions
- Messages API Actions
- CSAT Survey Page Actions
- Account Agent Bots Actions
- Agents Actions
- Canned Responses Actions
- Canned Response Actions
- Messages Actions
- Automation Rule Actions
- Help Center Actions
- Conversations Actions
- Conversation Assignment Actions
- Inboxes Actions
- Integrations Actions
- Profile Actions
- Custom Filters Actions
- Webhooks Actions
Overview
This node operation retrieves the members of a specific Inbox within an account. It is useful for scenarios where you need to manage or analyze the users who have access to or are part of a particular Inbox, such as in customer support or team collaboration platforms. For example, you can use it to list all members of a support inbox to assign tasks or monitor participation.
Use Case Examples
- Get all members of a customer support inbox to display their roles and contact information.
- Fetch inbox members to synchronize with an external user management system.
Properties
| Name | Meaning |
|---|---|
| Account Id | The numeric ID of the account to which the inbox belongs. |
| Inbox Id | The ID of the Inbox from which to retrieve members. |
| Request Options | Additional options to customize the request such as batching, SSL certificate validation, proxy settings, and timeout duration. |
Output
JSON
members- Array of inbox member objects retrieved from the specified inbox.
Dependencies
- Requires an API key credential for authentication to the Konverte Digital API.
Troubleshooting
- Ensure the Account Id and Inbox Id are correct and exist in the system to avoid 'not found' errors.
- If SSL certificate validation fails, enable 'Ignore SSL Issues' option to bypass SSL errors, but be aware of security risks.
- Check proxy settings if requests fail due to network restrictions.
- Adjust timeout settings if the server response is slow to prevent premature request abortion.
Links
- Konverte Digital API - Get Inbox Members - Official API documentation for retrieving inbox members.