Overview

This node operation creates a new agent bot in the Konverte Digital system. It is useful for automating interactions by setting up bots that can handle tasks or conversations via a webhook URL. For example, a user can create an agent bot to manage customer support queries automatically by providing the bot's name, description, and an outgoing webhook URL where the bot sends its responses.

Use Case Examples

1. Creating a customer support bot named 'SupportBot' with a description and webhook URL to handle incoming messages automatically.
2. Setting up an agent bot for sales inquiries that routes messages to a specified webhook endpoint.

Properties

Output

JSON

• id - The unique identifier of the created agent bot.
• name - The name of the created agent bot.
• description - The description of the created agent bot.
• outgoing_url - The webhook URL associated with the created agent bot.
• created_at - Timestamp when the agent bot was created.

Dependencies

• Requires an API key credential for authentication with the Konverte Digital API.

Troubleshooting

• If the API key credential is missing or invalid, the node will fail to authenticate and create the agent bot.
• Incorrect or unreachable webhook URL in 'Outgoing Url' may cause the bot to not function as expected.
• Timeout settings that are too low may cause requests to abort prematurely; adjust the timeout as needed.
• If SSL certificate validation fails and 'Ignore SSL Issues' is not enabled, the request will be rejected.

Links

• Konverte Digital API Documentation - Create Agent Bot - Official API documentation for creating an agent bot using the Konverte Digital API.