Actions115
- Teams Actions
- Account Users Actions
- Custom Attributes Actions
- Contacts Actions
- Conversation Labels Actions
- Reports Actions
- Accounts Actions
- Contact Actions
- Agent Bots Actions
- Users Actions
- Inbox API Actions
- Contacts API Actions
- Conversations API Actions
- Messages API Actions
- CSAT Survey Page Actions
- Account Agent Bots Actions
- Agents Actions
- Canned Responses Actions
- Canned Response Actions
- Messages Actions
- Automation Rule Actions
- Help Center Actions
- Conversations Actions
- Conversation Assignment Actions
- Inboxes Actions
- Integrations Actions
- Profile Actions
- Custom Filters Actions
- Webhooks Actions
Overview
This node operation updates an existing custom filter in the Konverte Digital API. It is useful for scenarios where users need to modify the properties of a saved custom filter, such as changing its name, type, or query criteria. For example, a user might update a filter to refine the conversations or contacts it targets based on new requirements.
Use Case Examples
- Updating a custom filter's name and query to better segment conversations.
- Changing the type of a custom filter from 'conversation' to 'contact' to adjust its scope.
Properties
| Name | Meaning |
|---|---|
| Account Id | The numeric ID of the account to which the custom filter belongs. |
| Custom Filter Id | The numeric ID of the custom filter to update. |
| Name | The new name for the custom filter. |
| Type | The type of the custom filter, which can be 'conversation', 'contact', or 'report'. |
| Query | A JSON object representing the query criteria to be saved as the custom filter. |
| Request Options | Additional HTTP request options such as batching, SSL certificate validation, proxy settings, and timeout duration. |
Output
JSON
id- The unique identifier of the updated custom filter.name- The name of the updated custom filter.type- The type of the updated custom filter.query- The query object saved in the updated custom filter.updated_at- Timestamp indicating when the custom filter was last updated.
Dependencies
- Requires an API key credential for authentication with the Konverte Digital API.
Troubleshooting
- Ensure that the 'Account Id' and 'Custom Filter Id' are correct and correspond to existing entities in the system to avoid 'not found' errors.
- Validate the JSON format of the 'Query' property to prevent parsing errors.
- If SSL certificate validation errors occur, consider enabling the 'Ignore SSL Issues' option, but be aware of the security implications.
- Check proxy settings if requests fail due to network restrictions or firewall rules.
- Adjust the timeout setting if the server response is slow to avoid premature request abortion.
Links
- Konverte Digital API Custom Filters Documentation - Official documentation for managing custom filters via the Konverte Digital API.