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Overview

This node filters conversations from the Konverte Digital API based on specified criteria. It is useful for retrieving conversations that match certain attributes, such as language or status, allowing users to segment and analyze conversations effectively. For example, a user can filter conversations where the browser language is not English and the status is pending.

Use Case Examples

  1. Filter conversations by browser language and status to identify pending conversations from non-English users.
  2. Paginate through filtered conversations by specifying the page number.

Properties

Name Meaning
Account Id The numeric ID of the account to filter conversations for.
Page The page number for paginated results of filtered conversations.
Payload A JSON array defining filter criteria with attributes, operators, and values to apply to conversations.
Request Options Additional request settings such as batching, SSL certificate handling, proxy configuration, and timeout.

Output

JSON

  • conversations - Array of conversation objects matching the filter criteria.
  • pagination
    • page - Current page number of the results.
    • total_pages - Total number of pages available for the filtered results.

Dependencies

  • Requires an API key credential for authentication with the Konverte Digital API.

Troubleshooting

  • Ensure the Account Id is valid and has access to the conversations data.
  • Verify the JSON format of the Payload property to avoid parsing errors.
  • Check network settings if using a proxy or if SSL issues occur.
  • Adjust timeout settings if requests are timing out due to slow server response.

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