Actions115
- Teams Actions
- Account Users Actions
- Custom Attributes Actions
- Contacts Actions
- Conversation Labels Actions
- Reports Actions
- Accounts Actions
- Contact Actions
- Agent Bots Actions
- Users Actions
- Inbox API Actions
- Contacts API Actions
- Conversations API Actions
- Messages API Actions
- CSAT Survey Page Actions
- Account Agent Bots Actions
- Agents Actions
- Canned Responses Actions
- Canned Response Actions
- Messages Actions
- Automation Rule Actions
- Help Center Actions
- Conversations Actions
- Conversation Assignment Actions
- Inboxes Actions
- Integrations Actions
- Profile Actions
- Custom Filters Actions
- Webhooks Actions
Overview
This node interacts with the Konverte Digital API to retrieve agents associated with a specific account. It is useful for scenarios where you need to manage or analyze agents linked to an account, such as in customer support or sales platforms. For example, you can use it to fetch all agents for a given account ID to display their details or perform further automation tasks.
Use Case Examples
- Fetch all agents for account ID 12345 to display in a dashboard.
- Retrieve agents for an account to assign tasks or monitor performance.
Properties
| Name | Meaning |
|---|---|
| Account Id | The numeric ID of the account for which to retrieve agents. |
| Request Options | Additional options to customize the API request, including batching, SSL certificate handling, proxy settings, and timeout duration. |
Output
JSON
agents- List of agents retrieved for the specified account.
Dependencies
- Requires an API key credential for authentication with the Konverte Digital API.
Troubleshooting
- Ensure the provided Account Id is valid and exists in the system to avoid empty or error responses.
- If SSL certificate validation fails, enable 'Ignore SSL Issues' option cautiously to bypass it.
- Check proxy settings if requests fail due to network restrictions.
- Adjust timeout settings if the API server is slow to respond to prevent premature request abortion.
Links
- Konverte Digital API Documentation - Official API documentation for detailed endpoint and parameter information.