Actions115
- Teams Actions
- Account Users Actions
- Custom Attributes Actions
- Contacts Actions
- Conversation Labels Actions
- Reports Actions
- Accounts Actions
- Contact Actions
- Agent Bots Actions
- Users Actions
- Inbox API Actions
- Contacts API Actions
- Conversations API Actions
- Messages API Actions
- CSAT Survey Page Actions
- Account Agent Bots Actions
- Agents Actions
- Canned Responses Actions
- Canned Response Actions
- Messages Actions
- Automation Rule Actions
- Help Center Actions
- Conversations Actions
- Conversation Assignment Actions
- Inboxes Actions
- Integrations Actions
- Profile Actions
- Custom Filters Actions
- Webhooks Actions
Overview
This node operation creates a new contact in the specified account and inbox within the Konverte Digital system. It is useful for automating the addition of contact information such as name, email, phone number, avatar, and custom attributes into a CRM or customer support platform. For example, it can be used to add new customer details collected from a web form directly into the contact management system.
Use Case Examples
- Automatically create a contact when a new lead is captured from a website form.
- Add customer contact details from an external system into the CRM for unified customer management.
Properties
| Name | Meaning |
|---|---|
| Account Id | The numeric ID of the account where the contact will be created. |
| Inbox Id | The numeric ID of the inbox associated with the contact. |
| Name | The name of the contact. |
| The email address of the contact. | |
| Phone Number | The phone number of the contact. |
| Avatar | Binary data or form data for the contact's avatar image. |
| Avatar Url | URL to a JPEG or PNG file to be used as the contact's avatar. |
| Identifier | A unique identifier for the contact in an external system. |
| Custom Attributes | A JSON object to store custom attributes for the contact, e.g., {"type":"customer", "age":30}. |
| Request Options | Settings for request batching, SSL certificate validation, proxy configuration, and timeout. |
Output
JSON
id- The unique identifier of the created contact.name- The name of the created contact.email- The email address of the created contact.phone_number- The phone number of the created contact.avatar_url- The URL of the contact's avatar image.identifier- The unique external identifier of the contact.custom_attributes- Custom attributes associated with the contact.
Dependencies
- Requires an API key credential for authentication with the Konverte Digital API.
Troubleshooting
- Ensure that the required fields 'Account Id' and 'Inbox Id' are provided and valid numeric values.
- Verify that the API key credential is correctly configured and has the necessary permissions.
- If SSL certificate validation errors occur, consider enabling the 'Ignore SSL Issues' option, but be aware of security risks.
- Check the proxy settings if network requests fail due to connectivity issues.
- Timeout errors can be resolved by increasing the timeout value in the request options.