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Overview
This node operation allows users to add a new category to a Help Center account within a portal. It is useful for organizing content in a Help Center by creating categories that can be described, localized, and positioned within the portal's category list. Practical examples include adding product documentation categories, support topics, or multilingual category associations.
Use Case Examples
- Adding a new product documentation category to a Help Center portal.
- Creating a localized category for Spanish-speaking users in the Help Center.
- Associating similar categories across different languages for consistent documentation.
Properties
| Name | Meaning |
|---|---|
| Account Id | The numeric ID of the account to which the category will be added. |
| Portal Id | The Portal ID where the category will be created. |
| Description | A textual description of the category. |
| Locale | The locale or language code for the category (e.g., en, es). |
| Name | The name of the category. |
| Slug | A URL-friendly identifier for the category. |
| Position | The position of the category in the portal list for sorting purposes. |
| Associated Category Id | ID to associate similar categories across different languages or contexts. |
| Parent Category Id | ID to define a parent category, allowing hierarchical category structures. |
| Request Options | Additional request settings such as batching, SSL handling, proxy, and timeout configurations. |
Output
JSON
id- The unique identifier of the newly created category.name- The name of the created category.description- The description of the created category.locale- The locale of the created category.slug- The slug of the created category.position- The position of the category in the portal list.associated_category_id- The associated category ID if applicable.parent_category_id- The parent category ID if applicable.
Dependencies
- Requires an API key credential for authentication to the Konverte Digital API.
Troubleshooting
- Ensure that the Account Id and Portal Id are correct and exist in the system to avoid errors.
- Verify that the API key credential is valid and has the necessary permissions to create categories.
- Check network connectivity and proxy settings if requests fail or time out.
- If SSL issues occur, consider enabling the option to ignore SSL certificate validation, but be aware of security risks.
Links
- Konverte Digital Help Center API - Add Category - Official API documentation for adding a new category to a Help Center account.