Actions115
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Overview
This node operation deletes specified agents (users) from a team within an account in the Konverte Digital API. It is useful for managing team memberships by removing users who should no longer be part of a team. For example, if an agent leaves a support team, this operation can be used to remove their access from that team programmatically.
Use Case Examples
- Removing one or more agents from a customer support team by specifying their user IDs and the team ID within the account.
- Automating team membership updates by batch removing multiple users from a team based on changing team roles or assignments.
Properties
| Name | Meaning |
|---|---|
| Account Id | The numeric ID of the account where the team exists. Required to identify the account context for the operation. |
| Team Id | The ID of the team from which agents (users) will be deleted. Required to specify the target team. |
| User Ids | A JSON array of user IDs representing the agents to be removed from the team. Required to specify which users to delete from the team. |
| Request Options | Optional settings for the HTTP request such as batching, SSL certificate validation, proxy configuration, and timeout settings. |
Output
JSON
success- Indicates whether the deletion operation was successful.deletedUserIds- List of user IDs that were successfully removed from the team.teamId- The ID of the team from which users were deleted.accountId- The account ID associated with the team.
Dependencies
- Requires an API key credential for authentication with the Konverte Digital API.
Troubleshooting
- Common issues include invalid or missing account ID, team ID, or user IDs, which will cause the API to reject the request.
- SSL certificate validation errors if the 'Ignore SSL Issues' option is not enabled and the server uses a self-signed or invalid certificate.
- Timeout errors if the server does not respond within the specified timeout period.
- Proxy misconfiguration if the proxy URL or credentials are incorrect, leading to failed requests.