Actions115
- Teams Actions
- Account Users Actions
- Custom Attributes Actions
- Contacts Actions
- Conversation Labels Actions
- Reports Actions
- Accounts Actions
- Contact Actions
- Agent Bots Actions
- Users Actions
- Inbox API Actions
- Contacts API Actions
- Conversations API Actions
- Messages API Actions
- CSAT Survey Page Actions
- Account Agent Bots Actions
- Agents Actions
- Canned Responses Actions
- Canned Response Actions
- Messages Actions
- Automation Rule Actions
- Help Center Actions
- Conversations Actions
- Conversation Assignment Actions
- Inboxes Actions
- Integrations Actions
- Profile Actions
- Custom Filters Actions
- Webhooks Actions
Overview
This node interacts with the Contacts API to create a new contact in the system. It is useful for automating the addition of contact information into a CRM or customer management platform, especially when integrating with other workflows that collect or generate contact data. For example, it can be used to add new leads from a web form submission or import contacts from another database.
Use Case Examples
- Create a new contact with email, name, and phone number after a user signs up on a website.
- Add a contact with custom attributes and avatar URL for personalized customer management.
Properties
| Name | Meaning |
|---|---|
| Inbox Identifier | The identifier obtained from the API inbox channel, required to specify the inbox context for the contact. |
| Identifier | External identifier of the contact, used to uniquely identify the contact in external systems. |
| Identifier Hash | Identifier hash prepared for HMAC authentication, used for secure verification. |
| Email address of the contact. | |
| Name | Name of the contact. |
| Phone Number | Phone number of the contact. |
| Avatar Url | URL to a JPEG or PNG file for the user's avatar image. |
| Custom Attributes | Custom JSON attributes for the contact, allowing additional metadata to be stored. |
| Request Options | Settings for request behavior including batching, SSL certificate validation, proxy configuration, and timeout settings. |
Output
JSON
id- Unique identifier of the created contact.identifier- External identifier of the contact.email- Email address of the contact.name- Name of the contact.phone_number- Phone number of the contact.avatar_url- URL of the contact's avatar image.custom_attributes- Custom attributes associated with the contact.created_at- Timestamp when the contact was created.
Dependencies
- Requires an API key credential for authentication with the Konverte Digital API.
Troubleshooting
- Ensure the Inbox Identifier is provided as it is required; missing it will cause the request to fail.
- Verify that the API credentials (URL and API key) are correctly configured to avoid authentication errors.
- If SSL certificate validation errors occur, consider enabling the 'Ignore SSL Issues' option, but be aware of security risks.
- Batching settings should be adjusted carefully to avoid rate limiting or timeouts from the API server.
Links
- ChatWoot Contacts API Documentation - Official API documentation for creating contacts in ChatWoot.