Actions115
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Overview
This node updates an existing automation rule within a specified account in the Konverte Digital system. It is useful for scenarios where you need to modify automation rules that trigger actions based on specific events, such as message creation or conversation updates. For example, you can update a rule to add labels to messages containing certain keywords or change the event that triggers the automation.
Use Case Examples
- Updating an automation rule to add a 'support' label when a message containing the word 'help' is created.
- Changing the event that triggers an automation rule from 'message_created' to 'conversation_updated'.
- Modifying the description and active status of an existing automation rule.
Properties
| Name | Meaning |
|---|---|
| Account Id | The numeric ID of the account where the automation rule exists. This is required to specify the account context for the update. |
| Id | The ID of the automation rule to be updated. This uniquely identifies the rule within the account. |
| Name | The name of the automation rule. This is used to identify the rule and can be updated to reflect changes. |
| Description | A textual description of the automation rule and its actions. Useful for documentation and clarity. |
| Event Name | The event that triggers the automation rule, such as 'message_created', 'conversation_created', or 'conversation_updated'. |
| Active | A boolean flag to enable or disable the automation rule. |
| Actions | A JSON array defining the actions to perform when the rule conditions are met, such as adding labels to messages. |
| Conditions | A JSON array defining the conditions that must be met for the automation rule to trigger, such as message content containing specific text. |
| Request Options | Additional settings for the request such as batching, SSL certificate validation, proxy configuration, and timeout settings. |
Output
JSON
id- The ID of the updated automation rule.name- The name of the updated automation rule.description- The description of the updated automation rule.event_name- The event name that triggers the automation rule.active- The active status of the automation rule.actions- The array of actions configured for the automation rule.conditions- The array of conditions configured for the automation rule.
Dependencies
- Requires an API key credential for authentication to the Konverte Digital API.
Troubleshooting
- Ensure the 'Account Id' and 'Id' of the automation rule are correct to avoid 'not found' errors.
- Validate the JSON format of 'Actions' and 'Conditions' fields to prevent parsing errors.
- Check network connectivity and proxy settings if requests fail to reach the API.
- If SSL issues occur, consider enabling the 'Ignore SSL Issues' option, but be aware of security implications.
Links
- Konverte Digital API Documentation - Automation Rules - Official API documentation for managing automation rules in Konverte Digital.