Overview

This node facilitates the creation of an inbox within the Konverte Digital platform. It is designed to be used when you need to programmatically create new inboxes associated with specific accounts, allowing for organized message management. Practical examples include setting up customer support inboxes, sales inquiry inboxes, or any other communication channels that require distinct inboxes for different purposes.

Use Case Examples

1. Creating a new customer support inbox for a specific account.
2. Setting up an inbox for a sales team to manage incoming leads.
3. Automating the creation of inboxes for different departments within an organization.

Properties

Output

JSON

• id - The unique identifier of the created inbox.
• name - The name of the created inbox.
• avatar - The avatar image associated with the inbox.
• channel - The channel configuration details of the inbox.
• account_id - The account ID under which the inbox was created.

Dependencies

• Requires an API key credential for authentication with the Konverte Digital API.

Troubleshooting

• Ensure the Account Id is a valid numeric ID and corresponds to an existing account.
• Verify that the API key credential is correctly configured and has the necessary permissions.
• Check the JSON format of the Channel property to avoid parsing errors.
• If SSL issues occur, consider enabling the 'Ignore SSL Issues' option, but be aware of security implications.
• Ensure the proxy settings are correct if a proxy is used.
• Adjust the timeout setting if requests are timing out frequently.