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Overview

This node operation deletes a specific message within a conversation in a messaging system. It requires the user to provide the account ID, conversation ID, and message ID to identify the exact message to be deleted. This operation is useful for managing and moderating conversations by removing unwanted or obsolete messages.

Use Case Examples

  1. Deleting a message that contains incorrect information in a customer support conversation.
  2. Removing spam or inappropriate messages from a chat thread.

Properties

Name Meaning
Account Id The numeric ID of the account where the message exists.
Conversation Id The numeric ID of the conversation containing the message to delete.
Message Id The numeric ID of the message to be deleted.
Request Options Additional request settings such as batching, SSL certificate validation, proxy configuration, and timeout settings.

Output

JSON

  • success - Indicates whether the message deletion was successful.
  • message - Details or confirmation message about the deletion operation.

Dependencies

  • Requires an API key credential for authentication to the Konverte Digital API (ChatWoot).

Troubleshooting

  • Ensure that the account ID, conversation ID, and message ID are correct and exist in the system to avoid 'not found' errors.
  • Check network connectivity and proxy settings if requests fail to reach the API.
  • If SSL certificate validation fails, consider enabling the 'Ignore SSL Issues' option, but be aware of security risks.
  • Timeout errors may occur if the server is slow to respond; increase the timeout setting if necessary.

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