Actions115
- Teams Actions
- Account Users Actions
- Custom Attributes Actions
- Contacts Actions
- Conversation Labels Actions
- Reports Actions
- Accounts Actions
- Contact Actions
- Agent Bots Actions
- Users Actions
- Inbox API Actions
- Contacts API Actions
- Conversations API Actions
- Messages API Actions
- CSAT Survey Page Actions
- Account Agent Bots Actions
- Agents Actions
- Canned Responses Actions
- Canned Response Actions
- Messages Actions
- Automation Rule Actions
- Help Center Actions
- Conversations Actions
- Conversation Assignment Actions
- Inboxes Actions
- Integrations Actions
- Profile Actions
- Custom Filters Actions
- Webhooks Actions
Overview
This node interacts with the Konverte Digital API to retrieve custom attributes for a specific account. It is designed to fetch either conversation or contact attributes based on the provided account ID and attribute model. This node is useful in scenarios where users need to access detailed custom attribute data for accounts within the Konverte Digital platform, such as for reporting, analytics, or integration with other systems.
Use Case Examples
- Retrieve conversation attributes for a given account to analyze customer interactions.
- Fetch contact attributes to update CRM records or personalize communications.
Properties
| Name | Meaning |
|---|---|
| Account Id | The numeric ID of the account for which to retrieve custom attributes. |
| Attribute Model | Specifies the type of attribute to retrieve: conversation_attribute (0) or contact_attribute (1). |
| Request Options | Additional request settings including batching, SSL certificate validation, proxy configuration, and request timeout. |
Output
JSON
data- The retrieved custom attribute data for the specified account.
Dependencies
- Konverte Digital API
- API authentication token
Troubleshooting
- Ensure the Account Id is valid and exists in the Konverte Digital system to avoid errors.
- Verify that the API credentials are correctly configured and have the necessary permissions.
- If SSL issues occur, consider enabling the 'Ignore SSL Issues' option, but be aware of security risks.
- Check proxy settings if requests fail due to network restrictions.
- Adjust timeout settings if the API response is slow or times out.
Links
- Konverte Digital API Documentation - Official API documentation for understanding available endpoints and parameters.