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Overview

The 'Company Alert - Get Many' operation in this node retrieves multiple company alert records from the Autotask REST API. It allows users to fetch a list of alerts related to companies, which can be useful for monitoring, reporting, or triggering workflows based on alert data. For example, a user might retrieve all recent company alerts to analyze trends or to notify a team about critical issues.

Properties

Name Meaning
Fields Defines which fields of the company alert records to map and include in the output. Supports defining fields manually or using resource mapping features.
Get All Determines whether to return all available company alert records or limit the number of records returned.
Max Records Specifies the maximum number of company alert records to return when 'Get All' is false. The value can range from 1 to 500.
Add Picklist Labels If enabled, adds human-readable '_label' fields for picklist fields in the output, making it easier to understand picklist values.
Add Reference Labels If enabled, adds human-readable '_label' fields for reference fields in the output, improving readability of referenced data.
Select Columns Names or IDs. Allows selection of specific fields (columns) to include in the response. If no fields are selected, all fields are returned. The ID field is always included.
Flatten User-Defined Fields When enabled, user-defined fields (UDFs) are brought to the top level of each object instead of being nested, simplifying access to these fields.

Output

JSON

  • id - Unique identifier of the company alert record.
    fields - Values of the selected fields for each company alert record._label - Human-readable labels for picklist or reference fields if 'Add Picklist Labels' or 'Add Reference Labels' is enabled.userDefinedFields - User-defined fields nested inside the userDefinedFields array, unless 'Flatten User-Defined Fields' is enabled.

Dependencies

  • Requires an Autotask API key credential for authentication to access the Autotask REST API.

Troubleshooting

  • If no records are returned, verify that the company alerts exist and that the API credentials have sufficient permissions.
  • If the node returns an error about unsupported resource or operation, ensure that the resource is set to 'companyAlert' and operation to 'getMany'.
  • If the maximum records limit is exceeded, reduce the 'Max Records' value or enable 'Get All' to fetch all records.
  • If picklist or reference labels are missing, check that 'Add Picklist Labels' and 'Add Reference Labels' options are enabled.
  • If user-defined fields are not accessible as expected, verify the 'Flatten User-Defined Fields' setting.

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