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Autotask

Consume Autotask REST API

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Overview

The node interacts with the Autotask REST API to retrieve multiple records of Contract Service Bundles. It supports fetching either all available records or a limited number, with options to select specific fields, include human-readable labels for picklist and reference fields, and flatten user-defined fields for easier access. This is useful for users who need to bulk retrieve contract service bundle data for reporting, integration, or automation purposes within their workflows.

Properties

Name Meaning
Fields Defines which fields of the Contract Service Bundle resource to retrieve and map in the output, allowing precise control over the data returned.
Get All Determines whether to return all matching Contract Service Bundle records or limit the number of records returned.
Max Records Specifies the maximum number of Contract Service Bundle records to return when 'Get All' is false, with a range from 1 to 500.
Add Picklist Labels If enabled, adds additional fields with human-readable labels for picklist fields in the returned data, improving readability.
Add Reference Labels If enabled, adds additional fields with human-readable labels for reference fields in the returned data, enhancing clarity.
Select Columns Names or IDs. Allows selection of specific fields by name or ID to include in the response. If none are selected, all fields are returned by default. The ID field is always included.
Flatten User-Defined Fields When enabled, user-defined fields (UDFs) are promoted to top-level properties in each returned object instead of being nested, simplifying data access.

Output

JSON

  • id - Unique identifier of the Contract Service Bundle record.
    - Fields of the Contract Service Bundle as specified by the 'Fields' property, including standard and user-defined fields._label - Human-readable labels for picklist or reference fields if 'Add Picklist Labels' or 'Add Reference Labels' are enabled.

Dependencies

  • Requires an API key credential for authenticating with the Autotask REST API.

Troubleshooting

  • If no records are returned, verify that the resource and operation parameters are correctly set to 'contractServiceBundle' and 'getMany'.
  • Ensure the API credentials are valid and have sufficient permissions to access Contract Service Bundle data.
  • If the node returns an error about unsupported resource, confirm that the resource name is exactly 'contractServiceBundle'.
  • When selecting specific fields, ensure the field names or IDs are valid and exist in the Contract Service Bundle resource schema.
  • If the maximum records limit is set too low, fewer records than expected will be returned; increase 'Max Records' or enable 'Get All' to retrieve more data.

Discussion