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Autotask

Consume Autotask REST API

Actions389

Overview

This node interacts with the Autotask REST API to perform operations related to Notification History records. Specifically, the 'Count' operation allows users to retrieve the total number of notification history entries that match specified criteria. This is useful for monitoring, reporting, or triggering workflows based on the volume of notifications within Autotask.

Properties

Name Meaning
Fields Defines which fields of the Notification History resource to map and use in the operation. This property supports selecting specific fields to include or filter by when counting notification history records.

Output

JSON

  • count - The total number of notification history records matching the specified criteria.

Dependencies

  • Requires an Autotask API key credential for authentication to access the Autotask REST API.

Troubleshooting

  • If the node throws an error indicating the resource is not supported, verify that the 'resource' parameter is set to 'notificationHistory' and the 'operation' is set to 'count'.
  • Authentication errors may occur if the Autotask API credentials are missing or invalid. Ensure the API key credential is correctly configured.
  • If the count result is zero unexpectedly, check the field mappings and filters to ensure they correctly specify the intended subset of notification history records.

Discussion